Financial Policy

Patient Billing

We provide comfortable payment options in our practice. For your convenience we accept checks, cash, Visa, MasterCard, American Express, Discover, and Care Credit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered. If you have questions regarding your account, please contact us at Emele D. Ferrara, DDS Phone Number (704) 525-9818.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will collect your deductible and co-insurance portion at your visit and send you a monthly statement if there is a remaining balance. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.